Privacy Policy
Last Updated: 30-09-2026
1. Introduction
New Edge Hub FZE LLC (referred to as “New Edge Hub,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, browse our products, place an order, or contact us.
This policy applies to information collected through our website and related customer interactions. By using our website, you acknowledge the practices described in this policy.
2. Information We Collect
We may collect information you submit when you create an account, place an order, contact our team, subscribe to updates, or complete a form.
· Name and contact details
· Billing and delivery information
· Order and transaction details
· Account information, where an account is created
· Messages, feedback, or other information you send to us
· Information Collected Automatically
When you use our website, certain technical information may be collected automatically, such as your IP address, browser type, device details, pages visited, and general interaction data.
3. How We Use Your Information
We may use collected information to process and deliver orders, communicate with you, provide customer support, improve our website, maintain website security, understand customer preferences, and meet applicable legal or administrative requirements.
4. Cookies and Similar Technologies
Use of Cookies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website activity, and improve the shopping experience.
Your Choices
Depending on your browser and device settings, you may be able to manage or restrict cookies. Disabling certain cookies may affect some website features.
5. Sharing Information
Service Providers
We may share relevant information with trusted service providers that help us operate the website, process payments, fulfil orders, arrange delivery, provide technical support, or maintain business operations.
Legal or Safety Reasons
We may disclose information when required by law, legal process, regulatory requirements, or when disclosure is reasonably necessary to protect our rights, users, property, or website security.
6. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, recordkeeping, dispute handling, security, and legal obligations.
7. Data Security
We use reasonable administrative, technical, and organisational measures to help protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
8. Your Rights and Choices
Requests
Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information. You may contact us to ask about your available options.
Marketing Communications
If we send promotional communications, you may follow the available unsubscribe instructions or contact us to request that such messages stop.
9. Third-Party Links
Our website may contain links or integrations connected to third-party websites or services. We are not responsible for the privacy practices or content of external platforms. Review their policies before sharing information.
10. Children’s Privacy
Our website is intended for general shopping use and is not knowingly designed to collect personal information directly from children. If you believe a child has provided personal information to us, please contact our team.
11. Changes to This Policy
We may update this Privacy Policy when our practices, services, or legal obligations change. The revised version will be posted on this page with an updated revision date.
12. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact our team using the details below.
Business Name: New Edge Hub FZE LLC
Email: info@newwdgehub.com
Address: 15b 79a Street, Mirdif, Dubai