Terms & Conditions
Last Updated: 30-09-2026
1. Introduction
Welcome to New Edge Hub FZE LLC (“New Edge Hub,” “we,” “us,” or “our”). These Terms & Conditions govern your access to and use of our website, products, services, and related customer features. By visiting our website or placing an order, you agree to follow these terms. If you do not agree with any part of them, please discontinue use of the website.
2. Website Use
You may use our website for lawful shopping and personal purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorised access, or use its content and services in a way that violates applicable laws or the rights of others.
3. Product Information
We aim to present product descriptions, images, prices, and availability as accurately as possible. Product colours, dimensions, appearance, and other details may vary depending on display settings, product updates, or supplier information. We reserve the right to correct errors and update product information when necessary.
4. Product Availability
Products shown on the website may be subject to stock limitations. Adding an item to your cart does not necessarily guarantee that it will remain available until checkout is completed. We may limit quantities, discontinue products, or remove listings without prior notice.
5. Orders and Acceptance
When you submit an order, you are making a request to purchase the selected products. An order confirmation does not automatically guarantee final acceptance if an issue arises with stock, pricing, payment, delivery details, or other order information. We may contact you if clarification or further action is required.
6. Prices and Payments
Product prices and applicable charges are displayed through the website or checkout process. Prices may change without advance notice, but changes will not normally affect an order that has already been accepted unless required to correct an obvious error or address an issue communicated to you. You are responsible for providing accurate payment and billing information.
7. Shipping and Delivery
Delivery availability, estimated timelines, and applicable charges may depend on your location and order details. Please review the information provided at checkout and refer to our Shipping & Delivery Information page for additional guidance. Delays may occur due to circumstances beyond our reasonable control.
8. Returns, Refunds, and Exchanges
Returns and refunds are handled according to our Return & Refund Policy. Please review that policy for applicable conditions, exclusions, timelines, and request procedures before submitting a return or refund request.
9. Customer Responsibilities
You are responsible for providing complete and accurate information, including contact, billing, and delivery details. You should review your order information before completing checkout and notify us promptly if you identify an error or issue.
10. Intellectual Property
Unless otherwise stated, website content such as text, graphics, logos, images, layouts, and other materials belongs to New Edge Hub or its relevant content providers. You may not reproduce, distribute, modify, or commercially use this content without appropriate permission.
11. Third-Party Services and Links
Our website may connect with third-party tools, payment providers, delivery services, or external websites. These services may operate under their own terms and privacy policies. We are not responsible for the independent practices, content, availability, or performance of third-party platforms.
12. Disclaimer and Limitation of Liability
We work to keep our website and services available and accurate, but we do not guarantee that the website will always operate without interruption, errors, or security risks. To the extent permitted by applicable law, New Edge Hub will not be responsible for losses arising from circumstances outside our reasonable control or from misuse of the website.
13. Indemnification
To the extent permitted by applicable law, you agree to take responsibility for claims, losses, or expenses arising from your breach of these terms, misuse of the website, or violation of another person’s rights or applicable law.
14. Changes to These Terms
We may revise these Terms & Conditions when our website, services, business practices, or legal obligations change. Updated terms will be posted on this page with a revised date. Your continued use of the website after an update may be subject to the revised terms.
15. Governing Law
These Terms & Conditions are subject to the applicable laws and jurisdiction confirmed for New Edge Hub FZE LLC. The governing law and dispute-resolution provisions should be reviewed and finalised according to the company’s registered jurisdiction.
16. Contact Us
If you have questions about these Terms & Conditions, please contact our team using the details below.
Business Name: New Edge Hub FZE LLC
Email: info@newwdgehub.com
Address: 15b 79a Street, Mirdif, Dubai